Cam4 Privacy Policy — How We Protect Your Information
User privacy is cam4's top priority. This document explains what information we collect, how it is used, and the steps we take to keep your data safe and protected at all times.
Last updated: 2026
Information We Collect from You
When you register and use the cam4 platform, several types of information are collected to keep our services running properly and securely. Below are the main categories of information we collect:
Full name, email address, mobile number, date of birth, and a secured password collected during new account registration.
Device type, operating system, web browser version, IP address, and other technical data that help us optimise your mobile experience.
Details of deposit and withdrawal transactions in Malaysian Ringgit (RM), including payment methods used such as DuitNow and digital wallets. Full account numbers are not stored on our servers.
Records of in-platform activity such as matches viewed, bets placed, session duration, and platform features used, to help us improve our services.
How We Use This Information
Cam4 uses the information collected solely for purposes related to delivering platform services and improving the user experience. Your information is not used for any other purpose without your consent.
- Process account registration, login, and user identity verification (KYC) where required.
- Enables deposits and withdrawals in Malaysian Ringgit (RM) to be processed securely through verified payment providers.
- Detect and prevent fraudulent activity, money laundering, or platform abuse.
- Send important account notices such as transaction confirmations, password changes, and terms updates.
- Improve cam4 platform performance based on usage patterns analysed in aggregate, without identifying individual users.
- Comply with legal obligations and regulatory requirements from relevant authorities in Malaysia.
Cam4 does not use your personal information for third-party advertising purposes or sell it to any other party.
Cookies and Tracking Technologies
The cam4 platform uses cookies and similar tracking technologies to enhance website functionality and deliver a better user experience. Cookies are small files stored in your browser when you visit our platform.
Types of Cookies Used
- Session Cookies: Used to maintain your login state during an active session and ensure smooth platform navigation. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saves your preferences such as display language and layout format for a more convenient experience on future visits.
- Analytics Cookies: Collects aggregated usage data to help us understand how users interact with the platform, for internal improvement purposes only.
You can manage or disable cookies through your browser settings at any time. However, disabling session cookies may affect certain platform functions, such as the ability to stay logged in.
Data Storage, Security & Third-Party Sharing
Data Security & Storage
All personal information collected by cam4 is stored on servers protected with SSL encryption and technical security measures that are regularly updated. Access to the user database is restricted to authorised personnel only, and every access is logged for internal security audit purposes.
Passwords are stored in hashed format and cannot be recovered in their original form. cam4 strongly recommends using a strong, unique password and never sharing your login credentials with anyone — including our support staff, who will never ask for your password.
Third-Party Sharing
Cam4 does not sell or disclose users' personal information to third parties for commercial purposes. Information may be shared only in the following situations:
- With authorised payment service providers (such as DuitNow processors) solely to facilitate the completion of MYR transactions.
- With relevant authorities where required by Malaysian law or a valid court order.
- With technical service providers bound by strict confidentiality agreements, who use the information solely for the designated purposes.
User Rights & How to Contact Us
Right to Access, Rectification & Erasure
As a registered cam4 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information cam4 holds about you at any time by contacting our support team.
- Right to Rectification: If your information is inaccurate or out of date, you can update it directly through your account settings or contact our support team for corrections that require verification.
- Right to Erasure: You may request account closure and deletion of your personal data. Such requests will be processed within a reasonable timeframe, subject to legal record-keeping obligations that may require us to retain certain data for a specified period.
Changes to This Policy
Cam4 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Any significant changes will be communicated to users via an in-platform notice or email. Continued use of the platform after such notice constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the cam4 support team by email at [email protected]. You may also refer to our FAQ us for answers to general questions about privacy and account security.
Your Privacy Protected, Your Experience First
Cam4 is committed to protecting every piece of information you entrust to us. Register your account with confidence and enjoy a safe, rewarding Sports Betting and online casino experience in Malaysia.